Parts under $15 are Not returnable. Installed Parts and/or Parts Not in the Original Mercedes Benz Box are not Returnable. We will not accept Returns Over 30 Days Old.

RMA Form

Shop Information

Vehicle Information

Return Part Information

Return Type Codes *
1. Core Return
2. New Part Not Needed
3. Damaged / Defective

4. Wrong Part Ordered by Dealer
5. Wrong Part Ordered by Shop
6. Other
 

30 Day Return Policy


We accept authorized returns within 30 calendar days from the date the product was received by the buyer or original recipient unless otherwise specified at the time of purchase.
All authorized returns must be unused and in their original condition, including all items and components that were included in the original package. Items being returned must not
have been disassembled, mounted, modified, or damaged due to incorrect installation or user error. Mercedes Benz of Flemington will not be held responsible for installation or labor
expenses, towing expenses, additional repair expenses, or rental car expenses caused by the use of wrong or defective parts during installation.
If your shipment arrived with a damaged or incorrect item, please repackage the item(s) in the original shipping container and refer to our Return Procedure (below).
Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. If you receive missing, damaged, or incorrect parts, please call us immediately
(1-908-788-0003) so we can assist you in processing a return for replacement or refund. We are not responsible for missing, damaged, or incorrect parts after 30 calendar days for all
products, regardless of the party at fault. We are also not responsible for lost or stolen packages and all such claims must be processed through the shipping company.
NOT ALL PRODUCTS/PARTS ARE ELIGIBLE FOR RETURNS.
The following parts or products are NOT RETURNABLE for whatever reason:
Parts under $15
Special-order products
Parts over 30 days from receipt.
Custom-made products
Painted parts
Parts that have been modified or installed.
NOTE: Electrical parts are also not returnable if they have been plugged in or unsealed for any reason.
Return Procedure
In order to obtain a Return Merchandise Authorization (RMA) number, please complete an Online RMA Form.
 1. File online - Please provide the following information about your order:
Shop name
Email address
Contact Number
Invoice number
Part number(s) of the item(s) you want to return
Part names
A complete and detailed explanations as to why the part is being returned
Vehicle Information
If you do not have your Invoice# number, please indicate when your order was purchased and the
re-stocking fee.
Beginning Jan 1st 2021, as MBUSA Changes their return policy, All returns will be subject to a 10% re-stocking fee.